How will my sign be delivered?
Australian orders are normally shipped via TNT. Please provide a physical address that we can ship to. If you wish to purchase Danthonia signage from outside of Australia please use our USA website
How long does delivery take?
Typically, your sign will be shipped within three weeks of 'design proof ' approval. If you need your sign sooner than that, let us know. (Additional charges may apply for rush jobs.) Monument signs have a turnaround time of 5 weeks. Fabrication time also depends on the size of your order, so ask your sales representative for an estimated delivery date.
What if my sign is damaged during shipment?
We package your sign with the utmost care, and damage is rare. However, if something does go wrong, report any 'damage in transit' as soon as you accept delivery, and we will repair or replace your sign free of charge.
What if I'm not happy with my sign?
If we did not render the sign according to the 'design proof' that you approved - we will repair or replace it free of charge. If you overlooked a mistake on the proof or changed your mind later - we can still fix or replace your sign, but additional charges may apply. See our Terms And Conditions for all the details.
What are the signs made of?
Danthonia offers a wide range of signage products in Australia. See our Materials page for a full description of what the various signage components are made of.
Will you sell or share my personal information?
Can you ship anywhere in the world?
Yes, we ship signs internationally and would be glad to give you a price to ship to the country of your choice. Send us an email and we will email you back to let you know the cost. We do not offer posts, pylons, installation services, monuments, lighting or LED message signage outside of Australia. If you wish to purchase Danthonia handcrafted sign panels from outside of Australia please use our USA website